We respond to all inquiries within 4 hours during business days. For urgent vibration analysis or on-site support, contact our engineering team directly.
Our standard support operates Monday–Friday, 8:00 AM to 6:00 PM IST. Critical issues receive a response within 2 hours; all other tickets are acknowledged within 4 business hours. Emergency on-site service is available 24/7 for high-vibration machinery.
Submit a request via our contact form or email info@wgglr.com with your equipment specifications and vibration data. Our engineers will schedule a remote or on-site assessment within 48 hours.
Yes. We design heavy-duty elastomeric dampening mounts and spring-loaded isolators tailored to your machinery’s load, frequency, and environmental conditions. Contact us with your requirements for a free feasibility study.
Standard replacement parts ship within 5–7 business days. For critical assets, we offer expedited delivery (2–3 days) and keep a stock of common isolator sizes at our Dadar facility.
Visit our FAQ section on the support page for detailed guides on installation, maintenance, and troubleshooting. For further assistance, call 0802 3639156 or email info@wgglr.com.
Our heavy-duty elastomeric dampening mounts and spring-loaded vibration isolators are specifically engineered for high-vibration industrial machinery such as reciprocating compressors and industrial crushers. They effectively reduce structural resonance transfer, protecting foundations and extending equipment life.
We execute comprehensive modal frequency analysis to identify and eliminate structural resonance transfer. This ensures that our isolators are tuned to avoid critical frequencies, preventing amplification of vibrations and safeguarding both the machinery and surrounding concrete foundations.
Yes, our spring-loaded vibration isolators and elastomeric mounts are designed for easy retrofitting on existing industrial machinery. We provide detailed installation guidelines to ensure optimal performance without major modifications to your setup.
With proper installation and regular inspection, our heavy-duty elastomeric mounts and spring isolators can last several years, even under continuous high-vibration conditions. The exact lifespan depends on operating environment and load factors, but our designs prioritize durability and minimal maintenance.
Absolutely. We work closely with clients to analyze specific vibration profiles and machinery dynamics. Our engineering team can customize dampening mounts and isolators to meet unique load, frequency, and spatial constraints, ensuring maximum protection and performance.